CThese are our customer’s frequently asked questions.
If you have any other questions, please feel free to contact us.
Q: What payment methods are available?
A: Cash, bank transfers, and various credit payments *1 electronic money payment is available.
Q: I live abroad. Can I contact you?
A: We receive many inquiries from customers abroad. We try to respond on the same day, so please feel free to contact us through LINE or Facebook messenger.
Q: I want to know more about additional costs
A: In general, there are no additional costs.
Q: How much is the consultation fee?
A: In principle, we do not charge you a consultation fee, so you can contact us with confidence. After you are satisfied with our proposal, we will make an agreement on the fees.
Q: When is the contingent payment due?
In principle, we ask for payment after the work is completed.
Depending on the case, and upon consultation with our client, we may receive half of the estimated amount as a starting fee.
In that case, the remaining money will be paid after the work is completed. Regarding the exact timing of the payment, we flexibly adapt to the individual situation of our clients.
Q: If I need other experts later, can you introduce them to me?
A: We are working together with other professionals (lawyers, certified public accountants, tax accountants, company workers, etc.) specialized in various fields, so we will introduce you to them. Your interests are our first priority.
Mr. A
There is a lot of ambiguous information online, and there were a lot of things I didn’t know. They helped me draw a clear plan taking into account my future, such as what happens when children come or when I change jobs.
Ms. B
I came to Japan as a technical intern trainee. Now I’m on a student visa, so right now I don’t have money. I was worried about the fees but they also helped me find solutions.
Mr. C
I came to this legal services office because I wanted to establish a Japanese subsidiary for my business expansion. I recommend it to everyone.
Ms. D
My visa application was denied, and I was at a loss. They helped me re-apply and I was able to get my visa without problems. I was very anxious before coming to them, so I'm glad I came to this office.